​​​JOB DESCRIPTION

Seeking a dependable and outgoing individual with superior communication and organizational skills. Primary job duties will include promptly handling email and phone inquiries, carrying out sales initiatives to increase occupancy at the property, providing exceptional customer service, and working to optimize overall property performance.

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QUALIFICATIONS

1. Employment experience selling and marketing to customers and vendors in the hospitality sector.
    

2. Experience analyzing data and trends to make product/service price recommendations and implementing pricing strategy.
    

3. Employment experience using AI tools (e.g., AI assistants or coding/automation tools) to support pricing analysis and optimization.
    

4. Employment experience managing online travel agency (OTA) platforms (e.g., Expedia, Booking.com, VRBO, Airbnb), including listing optimization, rate and availability management, and channel manager or property management system integration.
    

5. Proof of relevant digital marketing experience required, including commercial social media management, search engine optimization, website management, and marketing content creation software.
    

6. Strong proficiency with Microsoft Office, QuickBooks, and Adobe Photoshop or similar design software.

7. Minimum of 3 years of relevant experience.
    

8. Minimum Associate Degree in Sales/Marketing, Hospitality Management, Business Administration, Tourism, or a related field. Bachelor's Degree preferred.
    

9. Position requires working 6 days a week, with hours varying depending on the season.
    

10. Must be willing to work overtime, weekends, and holidays when workload demands.
     

11. Clean police clearance, clean driver's license, and own car required for sales and marketing initiatives and delivery of promotional material.
     

12. Two satisfactory employer references may be required.

Separate qualifications from job responsibilitiesRefine wording for professional consistency

 

SHANGRI-LA BED & BREAKFAST LTD.

West Bay, Grand Cayman

Employment Details

Full-Time | KYD $10.00 per hour (Paid Bi-Weekly) | 45 Hours per Week | Non-Gratuity Position